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Canopy IT Computer Support Technician

Be the hero, the knight in shining armor!

As a Canopy Technician and a member of our Canopy team, you will:

  • Interact directly with clients from our offices and at client sites
  • Resolve client issues
  • Have a full suite of state-of-the-art  tools at your disposal, including software distribution, remote control, and remote monitoring and management tools
  • Monitor client systems
  • Be exposed to a variety of technical issues
  • Become the go-to person for specific products and technologies


Strongest candidates:

  • Have excellent customer service instincts
  • Are great communicators on the phone, in person, and via email
  • Have strong knowledge of Windows 10 (and prior), and PC hardware and applications
  • Have a general knowledge of computer networking
  • Have at least one year of full-time IT work experience
  • Have earned an IT-related degree and/or certification
  • Are Vermont residents
  • Have valid drivers' license and good driving record

 

Additional useful skills:

  • Microsoft Office 365
  • Microsoft Windows Server products
  • Smartphone Operating Systems
  • Mac OS
  • Network user administration
  • Knowledge of servers and/or network infrastructure
  • TCP/IP detailed understanding

 

NPI offers a full benefits package, including:

  • 401k with matching contributions
  • Profit-sharing
  • Comprehensive Blue Cross / Blue Shield of Vermont health coverage
  • Flex spending Accounts
  • Full reimbursement for mileage, training resources, and other work expenses
  • Pet-friendly environment
  • Generous time off (with seniority, up to 33 days holiday / Combined Time Off per year)

 

Sound interesting?  Apply online today!

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